So I assume TNF has basically mailed it in because I get no help at all.  Open tickets, they say my issue is noted and they close it.

Open more tickets, same thing, closed.

open another, no answer for days.

Open thread in support section of forums....nothing, no TNF response at all.

Mah money, you no get!

This is what I get to deal with   http://youtu.be/ic8cDVcjYt4